1. How do I access the McKay Library resources from home? The McKay Library Home Page web address is http://www.lib.byui.edu. From this screen you can access our online library catalog, our Reference Online page, and the BYU-Idaho home page. In addition, if you are a student or employee of BYU-Idaho, you may access some of our paid subscription databases from home. Click on the desired link, and you will be asked to enter your campus network username and password. (See question 2 for information about usernames and passwords.) Please note that not all vendors allow us to grant remote access as described above. Therefore, not all links on the library’s homepage will be 2. What is my username? What is my password/pin number? How can I change my password/pin number? Your username is the first part of your BYU-Idaho e-mail address. For example: if your e-mail address is abc12345@byui.edu then your username is abc12345. Your password/pin number is the four digit number equal to the month and year of your birth. For example: if you were born in November 1982, your password/pin number would be 1182. If you were born in March of 1981, your password/pin number would be 0381. If you need to change your password/pin number go to the My BYUI Library tab on the library’s homepage. 3. How do I apply for a job at the McKay Library? The McKay Library hires a limited number of student employees each semester. These areas include: Circulation, Computers, Interlibrary Loan, Public Services and Technical Services. To apply for a job in these areas please contact Tom Thornton in McKay 120-E for an application. The Learning Assistance Lab located on the second floor of the McKay Library also hires students for the Study Skills areas, check with the secretary in McKay 272 for more information. Additionally, the Instructional Technology, Graphic Arts, Media Services, Media Lab and Help Desk areas located on the third floor hire student employees, check with the secretary in McKay 321 for more information. BYU-Idaho also employs student custodians to work in the library, please contact Student Employment in Kimball 244 for more information about custodial positions. 4. How can I find printed or audio copies of the devotionals? 5. What do I do if I can't I log onto the computer with my username and password? Go to the Help Desk in McKay 310 and make sure that the information in the student database is correct. .
6. How many books can I check out? For how long? How do I renew my library books?There is no limit to the number of books that a patron may check out at one time. Books, cassettes, records, tapes, maps, and posters are items that are normally checked out for two weeks. Books may be renewed two times. Faculty may keep these items up to one month, if needed. Music CD's check out for two week, with a limit of 4 CD's per patron. Reference books, newspapers, and periodicals do not circulate. Fines for overdue items are assessed at a cost of $0.25 per item per day. Fines for reserve items are $0.25 per item per hour. To renew an item please call 496-2355.[Top of Page]
7. If I need a book that the McKay Library doesn't have, how can I get a copy?The McKay Library's Interlibrary Loan program allows patrons to borrow books, periodical articles, thesis papers and conference reports that we don't have in our collection. Click on the Interlibrary Loan link near the top center of the library's homepage, enter your net ID and password and click the Logon to Illiad button. Patrons who have not used the service before should select the Information for New Users option prior to logging in. The next screen allows you to choose the type of material you would like to borrow (article, book, report, etc.), view and/or modify previous requests and update your personal information. When requesting Interlibrary Loan materials, please fill in as much information as you can to speed up processing of your items. Items requested by BYU-Idaho faculty and administration will be delivered to the office number given in the registration process when they arrive. BYU-Idaho students and staff will be notified be campus e-mail when their materials come in; materials can be picked up at the Interlibrary Loan office in McKay 164 between 8:00 am and 5:00 pm Monday through Friday. On average, it takes [3-5] days or less to receive items. The lending institution usually allows us to use the material for 4 weeks or less. Ordinarily there is little or no cost for this service, unless the item is turned in late or is lost. If you have questions about the Interlibrary Loan program please contact Shirley Calder at calders@byui.edu or call ext. 2357.
8. How do I reserve a group study room? 13 group study rooms are available in the McKay Library; two of these rooms also have computers. In addition, there are a number of computers that can be reserved for group study. These group study rooms and computers are available for groups of three or more students and can be reserved for two-hour blocks. Study rooms and group computers must be scheduled in advance using the Schedule Study Rooms link on the left side of the library’s homepage.
9. Can I check out videos from the McKay Library? The video selection in the McKay Library is intended to support the academic programs at BYU-Idaho. Students who have been assigned by their teacher to view a specific movie can come to McKay 324 to watch the video in the library at no charge. Two group viewing rooms and 30 individual viewing stations are available. Students can check videos out of the library for $2 per video per night; there is no charge to faculty members to check out videos. However, videos that have been assigned for class viewing are not available to be checked out. Use the McKay Library online catalog to locate video call numbers.
10. Can I check out library materials without my ID card?No. (Off-campus patrons see question 11.)[Top of Page]
11. Can I check out library materials if I'm not a student at BYU-Idaho?Yes, local patrons may check out library materials once they have obtained a BYU-Idaho Library card. The cost of a library card for local patrons is $20 per year. The cost of a library card for Sunbirds is $15 for the summer.[Top of Page]
12. Where do I find materials that are on reserve? Materials that have been placed on Reserve by faculty are located at the Circulation desk. These items may be checked out for two hours. Copies of materials and links to special websites are available through " Electronic Reserve", which can be accessed on or off campus via the Internet. Items can be accessed from the Electronic Reserve link found near the top of the McKay Library's homepage. You may be asked to enter your net ID and students\username. Select your instructor's name from the list and then click on the article title for the appropriate class to bring up the item.
13. How do I find articles in magazines and journals? Which database/index should I use?Magazines, journals and periodicals are indexed in our List of all journals, which can be accessed from the Magazine and Article Index page. This link is located near the top of the Library’s homepage. The list will indicate what periodicals the library subscribes to, which issues we have available, in what format (printed, online, microfilm or microfiche), and where they are indexed. Most serials are indexed in one or more of our online periodical databases, available as a link from the Magazine and Article Index page. Other serials are indexed in the bound volumes found in the periodical room. To access the online periodicals, click on the Magazine and Article Index link on the Library’s homepage. You can view the databases either alphabetically or by subject. Select the database that indexes the periodical you are looking for. Enter your topic and click on Search, which brings up a list of articles that match. Individual articles may be listed for availability as an abstract or summary of the full article, a full text version of the article (or full text with graphics), or a page image. Users can read the article online, e-mail it to themselves to read later, or print it out immediately. Articles that are not available in full text versions can be ordered through Interlibrary Loan. These database links provide access to thousands of periodicals; a thorough search can provide excellent resource material for research and informational purposes.
14. What services does the McKay Library provide for students with disabilities? The McKay Library has a TDD (Telecommunications Device for the Deaf) located at our main reference desk in the west wing of the first floor; the number is 208-496-2364. We have computer tables with wheelchair access in all computer areas in the library. Bro. Richard Taylor and the Students with Disabilities Office are located in McKay 158. Bro. Taylor can be reached at 208-496-1159.
15. How do I get help with computer problems? Check with the student employees in the area where your computer is located. If there is no one available go to the Computer Help Desk in McKay 310.
16. How do I get my e-mail address? Students can locate their e-mail address by accessing the BYU-Idaho home page, selecting Directories, and then Student Directory. Type in your last name followed by your first name; this brings up your entry in the Student Directory, which contains your e-mail address highlighted in blue. You may also access the Student Directory from the library's webpage. Your email address is also listed on your personal My BYUI page.
17. How can I find out about other colleges and universities? The McKay Library provides direct links to a number of intermountain college and university websites from our Reference Online page. We also have links to CollegeNET and CollegeSource. Both sites allow you to search for schools throughout the United States and internationally, based on geographical regions, tuition costs, majors, sports, etc. It links you directly to the schools' website, including catalogs, online application process and bookstores. From the Library’s homepage select the tab labeled Reference. Select and click on the Colleges and Universities link on the left side of the page.
18. Where can I get tax forms? During the first part of each year the McKay Library has copies of the Internal Revenue Service tax forms; check at the reference desk for their location. These forms, along with state income tax forms, are also available by clicking the Tax Forms link on our Site Index A-Z page.
19. Can I connect to the network with my laptop computer in the library? Yes. In the East Wing there are 16 desks with network hookups available. Wireless connection is currently available on the first, second and third floors of the West Wing.
20. Where is the Lost and Found?Check at the circulation desk for lost and found items (ext. 2355). Unclaimed items are taken to the Manwaring Center Lost and Found (ext. 2238) daily. Exceptions are lost ID's, which are taken immediately to the ID Center (ext. 1012).
21. How can I locate telephone numbers and zip codes?The McKay Library has a number of telephone directories for the western
states available at the main Reference desk in the west wing. Copies of
the zip code directories are also located at the east and west reference
desks, as well as in the reference shelves, call number REF HE 6311.A3.
The Canadian Postal Code Directory is call number REF HE 6653.C35. Telephone
listings and addresses are also available under the Directories category
on the library's Reference Online page.
22. Where can I find family history and genealogy materials?Sources for family history and genealogical research, using the latest computer materials, can be found in the Family History Center on the second floor. Expert genealogists are also available to help patrons. The Center is open during regular Library hours, as well as 3:00-7:00 p.m. on most Sundays during the regular school year. For more information, call ext. 2377.Or you can access the Special Collections/Family History Website online. [Top of Page]
23. Why can't I connect to some of the databases?The database server may be down. If you are unable to connect to one of the databases linked to the McKay Library's page please inform one of the librarians or student employees.[Top of Page]
24. How do I cite sources for my bibliography or works cited page?Check out our Document/Evaluate link on the Library’s homepage for examples of traditional and electronic source citations in MLA and APA style.[Top of Page]
25. Where do I go to send a fax?Students may send and receive stateside and Canadian faxes at the Copy Spot. The fax number is: (208) 356-2385. The costs for sending a fax are: $2.00 for the first page and $1.00 for each additional page, or $0.50 per page if it is a local or toll-free call. Receiving a fax costs $0.25 per page. For information on sending and receiving international faxes, please contact the library secretary, Lana Hepworth, at ext. 2350.[Top of Page]
26. Is there a color printer in the library? What about a color copier?There is a color printer located in the Student Technology Center, in room 360A and on the 1st floor west wing. The cost is $.50 per page. Copies of color or black and white pictures can be made in the Copy Spot, located next to the north entrance. Color copies range from $.75 to $1.25. Copy machines are self-serve but Copy Spot employees are available for assistance at all times.[Top of Page]
27. Where is the Testing Center and Learning Assistance Labs (Reading Center, Writing Center, Math Study Center, Tutoring Center, Study Skills Center, and English as a second language)?The Testing Center is now located in room 225 of the Clarke Buiding or go to the Testing Center Website. For more information, contact John Dexter at ext. 1207. The Learning Assistance Labs are located on the 2nd floor of the east wing of the library. .[Top of Page]
28. Where can I get a copy card?Currently, copy cards that allow you to make copies for $0.05 each are available from the tan vending box on the wall across from the main Circulation Desk. For the initial purchase price of $1.00 your get a rechargeable card, you must then put additional funds on the card in order to make copies. Cards can be recharged at the same tan vending box by inserting your card into the card slot and a $1, $5 or $10 bill into the slot. These machines do not give change and accept only bills. Student and staff ID cards can also have funds added to them for use in printing or making copies. Funds can be added to your ID card at the main Circulation Desk, the Copy Spot or online with a credit/debit card. To add money with a credit/debit card, click on the Students link at the top of the BYU-I or library homepage, scroll down to Services and Resources, then click on I-Card Office.
29. Who do I talk to about problems with Online Courses? For administrative problems contact Alan Young at ext.1217, McKay 350-D; for password or computer problems contact the Help Desk in McKay 306. |